Welcome to your EXAM 

Revas Business Simulations Certified Trainer

Name and surname Date of exam Email
1. What is the difference between the scorecard and accumulated scorecard?
2. Which of the following elements affect employee satisfaction?
3. The service you want to offer does not appear in the ‘Sale’ tab. Why?
4. How do you calculate monthly demand forecast for a service?
5. What does a monthly bonus for an employee influence?
6. When you decide to dismiss an employee, when will his/her contract terminate?

How many employees to you need to hire in order to serve all customers in 1 month for the following services:
- Service 1: Demand = 125, Manhours = 2
- Service 2: Demand = 70, Manhours = 1,4
- Service 3: Demand = 85, Manhours = 0,3
We assume that an employee can work 160 manhours monthly.

8. After purchasing a workstation it will be available :
9. What does it mean when a team has 'lost sales'?
10. Emergency loan (overdraft) is:

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